ombudsman
In 2025, the Office of the Homeowners' Association Ombudsman was established to issue advisory opinions regarding compliance by an association or owner with statutes applicable to associations and owners.
If an owner or an association are involved in a dispute relating to a violation of a state statute, the owner or association may request an advisory opinion on the issue if: (1) a lawsuit has not yet been filed (or binding arbitration begun), (2) no more than one year has passed since the requester knew or should have known about the act or issue that is the subject of the dispute, (3) the requester has exhausted all existing procedures in the governing documents, other than binding arbitration or a lawsuit, and (4) a $150 filing fee is paid.
The Ombudsman's office will only issue an advisory opinion when there is an active dispute over an issue between two or more parties and only for issues relating to a violation of a state statute. The office will not review contract disputes or interpret the governing documents of an association.
An advisory opinion issued by the Ombudsman is not binding on any party and is not admissible as evidence in a dispute, except that if the issue that is the subject of the advisory opinion is then litigated in court and the court rules in favor of the same party as the advisory opinion, the court may award the winning party: (1) attorney fees and court costs from the date of the advisory opinion, and (2) if the court finds that the other party knowingly and intentionally violated the law at issue, a penalty of $250 for each day beginning the later of: (i) 30 days after the advisory opinion is given, or (ii) the day the action is filed in court.